Shipping & Return Policy

Welcome to Go Grab Online.

We are committed to delivering your orders quickly and safely.

Shipping Policy

• Orders are processed within 1–2 business days after payment confirmation.

• Estimated delivery time is 7 business days depending on your location.

• Delivery delays may occasionally occur due to unforeseen circumstances such as weather, courier issues, or holidays.

• Customers will receive order updates through email or phone after the order is shipped.

Return Policy

• We offer a 5-day return policy from the date of delivery.

• To be eligible for a return:

  • The item must be unused and in its original condition.

  • The product must be returned with original packaging and proof of purchase.

• Returns will not be accepted for damaged products caused by customer misuse.

Refund Process

• Once the returned item is received and inspected, we will notify you about the refund status.

• Approved refunds will be processed within 5–7 business days to the original payment method.

Contact Us

If you have any questions about shipping, returns, or refunds, please contact us:

Support Email: gograbonlinestore@gmail.com

Thank you for shopping with Go Grab Online.